Listed below are the most frequently asked questions that you may have when buying a ticket. If you have any additional questions that are not listed below, please feel free to contact us.
After a successful payment you will be redirected to a receipt.
If not, your payment was probably denied by the bank.
ATTENTION: If your using a card with 3d secure payments enabled only, your payment will most likely be denied. Many banks offer a way to turn this feature of (momentarily), check your bank page for info regarding this.
The terms and conditions of purchase can be found here.
Have your QR code visible, either in your mobile phone or printed as a ticket, as all codes / tickets are scanned at the entry.
Please check that the mail has not been marked as spam and moved to this folder in your mail box. If you still can not find the email please contact firstname.lastname@example.org.